Recognizing and Dealing with Defensiveness

Recognizing and Dealing with Defensiveness

It’s not easy to give critical feedback. Especially when the person on the receiving end gets defensive. Here are five common types of defensive responses. How many have you encountered (or perhaps even caught yourself engaging in)? Deny or Argue Intent: Cause...
Resources for Building Bridges Across Divides

Resources for Building Bridges Across Divides

Lately I’ve been yearning for reasons to feel hopeful. Our country feels more polarized than ever and, regardless of political affiliation, people seem less interested in listening, more self-righteous, and quicker to dismiss and label the “other” as the “enemy” or...