by Larry Dressler | Nov 6, 2018 | On My Mind
Back in the 1980s, I was at a small regional airport with a colleague named Michael. We were traveling together, running late and at risk of missing our flight. I suggested we sprint to the gate. Michael looked at me and said, “Larry, a guy who looks like me,...
by Larry Dressler | Sep 13, 2018 | On My Mind
There are times when our colleagues do or say things that we label as bothersome, disappointing, or even threatening to our interests. Based on their actions we make fast judgments about who they are – an obstacle, an inconvenience, or even an adversary. These...
by Larry Dressler | Sep 2, 2018 | On My Mind
Recently, I’ve been writing about how to build a culture of skillful candor on a team while emphasizing the necessity of courageous listening as a way to increase team learning and lay the foundation for safety. This kind of listening is an important capacity that’s...
by Larry Dressler | Aug 13, 2018 | On My Mind
In last week’s blog, I wrote about what it means to foster a team culture of respectful, real-time candor in contrast to one of inauthentic niceness. It’s easy to conclude that candor is all about speaking the truth. But the key to building a culture of candor...
by Larry Dressler | Aug 8, 2018 | On My Mind
There is a problem with your team. It’s niceness. I’m not referring to treating people with civility and kindness. I’m referring to an inauthentic politeness that involves withholding important critical feedback and avoiding difficult conversations. Niceness in the...
by Larry Dressler | Jul 18, 2018 | On My Mind
Great leaders understand that they can never give enough recognition as long as it is honest and deserved. For many employees, the right kind of recognition is as valued as monetary rewards. But too often leaders make these errors: The throw-away thank you –...
