by Larry Dressler | Aug 21, 2018 | From My Bookshelf
My last two blogs were about building a team culture of candor and courageous listening. But to do both well, what teams really need is a culture of skillful candor. Communicating with candor without skillfulness can be experienced as attacking, unloading, or...
by Larry Dressler | Aug 13, 2018 | On My Mind
In last week’s blog, I wrote about what it means to foster a team culture of respectful, real-time candor in contrast to one of inauthentic niceness. It’s easy to conclude that candor is all about speaking the truth. But the key to building a culture of candor...
by Larry Dressler | Aug 8, 2018 | On My Mind
There is a problem with your team. It’s niceness. I’m not referring to treating people with civility and kindness. I’m referring to an inauthentic politeness that involves withholding important critical feedback and avoiding difficult conversations. Niceness in the...
by Larry Dressler | Jul 18, 2018 | On My Mind
Great leaders understand that they can never give enough recognition as long as it is honest and deserved. For many employees, the right kind of recognition is as valued as monetary rewards. But too often leaders make these errors: The throw-away thank you –...
by Larry Dressler | Jul 10, 2018 | In My Tool Bag
Using picture card decks in my work has made me a believer in the adage that “a picture is worth a thousand words.” I have seen how visual images can elicit new insights, invite people to tap into their emotional selves, and reveal previously hidden aspirations....
