by Larry Dressler | Feb 20, 2018 | On My Mind
A skillfully expressed apology might be sufficient to repair a relationship. But more often than not, a second kind of conversation is required. It is the conversation about what you and the other person need from one another to work together effectively in the...
by Larry Dressler | Feb 13, 2018 | On My Mind
Saying “sorry” is not easy for most of us. It is easier to decide others are the problem – that they are oversensitive or unreasonable in their expectations. It’s more comfortable to self-justify our behavior or retreat in shame. However, if you are committed to...
by Larry Dressler | Feb 2, 2018 | On My Mind
If you work on a team it’s inevitable that at some point you will disappoint, frustrate or anger a colleague. You will fail to keep a promise. You will take an action or make a decision that negatively impacts others. You will react during stressful moments in ways...
by Larry Dressler | Jan 22, 2018 | In My Tool Bag
Recently, I was planning an offsite retreat for a team with a significant number of new members who didn’t know each other very well. The first goal was to help them learn about one another beyond their public resumes and job descriptions. The second goal was to play...
