ON MY MIND: Saying a Skillful “No”

ON MY MIND: Saying a Skillful “No”

What makes saying “no” so difficult? First, we all have these archetypal saboteurs that run like tape recordings in our heads. Some of the saboteurs that make saying “no” most difficult include: The pleaser who believes “people won’t like or value me if I don’t meet...
ON MY MIND: Are You Speaking Up When it Matters?

ON MY MIND: Are You Speaking Up When it Matters?

Recently, I’ve been writing about how to build a culture of skillful candor on a team while emphasizing the necessity of courageous listening as a way to increase team learning and lay the foundation for safety. This kind of listening is an important capacity that’s...