Part 5 – Leading Better Meetings: Five Strategies for Addressing Problem Behaviors
In Part 4 of this series we identified six archetypal problem behaviors – patterns of participation, often unconscious and habitual – that distract from the purpose of our meetings and undermine productive engagement. The following five strategies will aid you in addressing such behaviors. Separate the person from the problem behavior. As a rule, problem […]
Part 4 – Leading Better Meetings: Identifying Problem Behavior
People don’t hate meetings because they are inherently horrible. They hate meetings that are poorly led – especially when it comes to tolerating problematic behavior. I define “problem behavior” as a pattern of participation, often unconscious and habitual, that distracts from the purpose of the meeting and undermines productivity. How often do you see the […]
Part 3 – Leading Better Meetings: Stage-Setting for Success with ACORN
Pilots don’t just throttle a jet down the runway and into the air. First, they check out the plane, set the GPS, and confirm the basics with their co-pilot. Likewise, the most successful meetings involve a “pre-flight protocol”. But too often eager leaders simply launch into their agenda and miss the opportunity to properly set […]
Part 2 – Leading Better Meetings: Only Meet for the Right Reasons
How many times have you found yourself sitting in a meeting and silently asking: “What the hell am I doing here?” “Does ‘this’ actually justify being in a room together?”Maybe it’s a standing weekly meeting that no longer serves its original purpose. Or, a promised status update that has turned into an endless presentation with […]
Part 1 – Leading Better Meetings: Why Good People Have Bad Meetings
I’m not sure I need to convince you that there is an endemic dysfunction afflicting our workplaces – terrible meetings. Regardless of whether they are virtual or in-person, meetings can be really bad for a variety of reasons: Meetings aren’t taken seriously. People show up distracted and underprepared. They are skeptical about whether anything of […]
Creating a Culture of Appreciation
Many of us work in organizations with high-achievement cultures and are ourselves driven by achieving meaningful goals. However, there is a shadow-side to the high-achievement mindset: First, it often focuses on perceived deficits – where did we fall short? Second, those of us who are achievement-oriented are prone to quickly move on to the next […]
Dancing With Surprises
Several years back I had the opportunity to work with a co-op founded by a group of artists who had all formerly experienced homelessness. I was invited to facilitate a strategic planning meeting involving the entire co-op membership. We met in their rented warehouse on Skid Row in Los Angeles. One key question facing these […]
In My Tool Bag: Expand Your Thinking with (Digital) Images
When teams need to talk about big ideas, complex challenges, or emotions, it can be hard to know where to start. In these cases, words can be inadequate means for getting a team to talk. Among the tools in my travel satchel are markers, post-its, and tape and, also a deck of visual image cards. […]
ON MY MIND: The Lifeblood of your Team
Imagine your team is a living organism — one whose health relies on a network of pathways that carry all the necessary nutrients to its various parts. Now imagine that the lifeblood of your team is made up of requests and promises. Think about this for a moment: There is a constant exchange of requests […]
IN MY TOOLBAG: Stick the Landing: How to Wrap Up Your Meetings for Impact
In the world of gymnastics, the dismount is the last thing a judge sees before determining an athlete’s score. When an athlete concludes their routine with perfection commentators often say that they “stuck the landing!” Too often, leaders bring people together to have important conversations or to make critical decisions but they fail at sticking […]