Keeping Your Executive Leadership Team Sharp
One of my greatest joys is working with highly motivated executive teams – particularly within organizations that have moved from small and scrappy to mid-sized and more formal. A question many of these teams ask is: How do we make sure our team stays sharp and effective as our organization grows? It’s a great question! […]
Part 5 – Leading Better Meetings: Five Strategies for Addressing Problem Behaviors
In Part 4 of this series we identified six archetypal problem behaviors – patterns of participation, often unconscious and habitual – that distract from the purpose of our meetings and undermine productive engagement. The following five strategies will aid you in addressing such behaviors. Separate the person from the problem behavior. As a rule, problem […]
Five Things to Do When You Join a New Team
A move to a new organization or different team within your current organization can feel disorienting and stressful. You want to earn respect, be liked, and find meaning in your new venture, but the stakes feel high. They hired you for this position – now you have to prove them right. It’s easy to get […]
Recognizing and Dealing with Defensiveness
It’s not easy to give critical feedback. Especially when the person on the receiving end gets defensive. Here are five common types of defensive responses. How many have you encountered (or perhaps even caught yourself engaging in)? Deny or Argue Intent: Cause internal doubt for the person delivering the critical feedback. Sounds like: “That’s crazy. […]
Resources for Building Bridges Across Divides
Lately I’ve been yearning for reasons to feel hopeful. Our country feels more polarized than ever and, regardless of political affiliation, people seem less interested in listening, more self-righteous, and quicker to dismiss and label the “other” as the “enemy” or “idiot”. I’ve seen this dynamic spill over into families and even the workplace. So, […]
Ten Ways to Be an Exceptional Facilitative Leader
In our work and volunteer lives, meetings tend to get a “bad wrap”. But, bringing people together in person – and virtually – is still the most powerful way to accomplish shared goals. When we participate in meetings, we want the time spent to feel important, productive, and energizing. After gathering with others, we want […]
ON MY MIND: The Cynics Among Us
I work a lot with teams that are trying to make something better – their organizations, their communities, their countries. Inevitably, early in any change process, there’s often a person at the back of the room who raises his or her hand and asks a question that’s masking a declaration of doubt. It sounds something […]
ON MY MIND: Good Design Has No Victims. Same Goes for Good Leadership.
I recently spent the afternoon at Denver’s Museum of Contemporary Art. One of the exhibitions featured a 10-foot high poster created by Rick Griffith of @MATTERdesign entitled: “An Introductory Ethic for Designers.” As I looked up at the massive manifesto and reviewed its 17 principles, it struck me that the word “leader” could easily replace […]
ON MY MIND: Healthy Teams, Building Trust One “Bid” at a Time
Think for a moment about a relationship at work that you really value. How would you describe this relationship? Now, think of a relationship where you feel less trust and connection. What makes these two relationships so different? According to relationship researcher John Gottman, we are constantly making “bids” for connection, support, and affirmation — […]
ON MY MIND: Past Experience is Not a Predictor of Future Performance
If you look at the typical resume, 80% of the document’s “real estate” is occupied by a section titled EXPERIENCE, in which job candidates describe their past employers, positions held, and length of service. There’s a reason for this – most employers place a great deal of emphasis on prior job experience when making hiring […]