Relationship Repair (Part 3)- Reset the Contract with Your Team Mate(s)
A skillfully expressed apology might be sufficient to repair a relationship. But more often than not, a second kind of conversation is required. It is the conversation about what you and the other person need from one another to work together effectively in the future. I call this the “relationship reset” conversation. A relationship reset […]
Relationship Repair (Part 2)- Deliver A Meaningful Apology
Saying “sorry” is not easy for most of us. It is easier to decide others are the problem – that they are oversensitive or unreasonable in their expectations. It’s more comfortable to self-justify our behavior or retreat in shame. However, if you are committed to repairing your relationship with an employee or teammate, a meaningful […]
Relationship Repair (Part 1) – Go in with the Right Mindset
If you work on a team it’s inevitable that at some point you will disappoint, frustrate or anger a colleague. You will fail to keep a promise. You will take an action or make a decision that negatively impacts others. You will react during stressful moments in ways you later regret. In these moments repairing […]
IN MY TOOL BAG: Jenga with a Team Building Twist
Recently, I was planning an offsite retreat for a team with a significant number of new members who didn’t know each other very well. The first goal was to help them learn about one another beyond their public resumes and job descriptions. The second goal was to play and laugh together. When people feel seen […]