Ten Ways to Be an Exceptional Facilitative Leader
In our work and volunteer lives, meetings tend to get a “bad wrap”. But, bringing people together in person – and virtually – is still the most powerful way to accomplish shared goals. When we participate in meetings, we want the time spent to feel important, productive, and energizing. After gathering with others, we want […]
ON MY MIND: The Cynics Among Us
I work a lot with teams that are trying to make something better – their organizations, their communities, their countries. Inevitably, early in any change process, there’s often a person at the back of the room who raises his or her hand and asks a question that’s masking a declaration of doubt. It sounds something […]
ON MY MIND: Healthy Teams, Building Trust One “Bid” at a Time
Think for a moment about a relationship at work that you really value. How would you describe this relationship? Now, think of a relationship where you feel less trust and connection. What makes these two relationships so different? According to relationship researcher John Gottman, we are constantly making “bids” for connection, support, and affirmation — […]
ON MY MIND: Past Experience is Not a Predictor of Future Performance
If you look at the typical resume, 80% of the document’s “real estate” is occupied by a section titled EXPERIENCE, in which job candidates describe their past employers, positions held, and length of service. There’s a reason for this – most employers place a great deal of emphasis on prior job experience when making hiring […]
In My Tool Bag: Expand Your Thinking with (Digital) Images
When teams need to talk about big ideas, complex challenges, or emotions, it can be hard to know where to start. In these cases, words can be inadequate means for getting a team to talk. Among the tools in my travel satchel are markers, post-its, and tape and, also a deck of visual image cards. […]
ON MY MIND: The Lifeblood of your Team
Imagine your team is a living organism — one whose health relies on a network of pathways that carry all the necessary nutrients to its various parts. Now imagine that the lifeblood of your team is made up of requests and promises. Think about this for a moment: There is a constant exchange of requests […]
ON MY MIND: The Myth of the Leader as “Talker-in-Chief”
Years of research show that top-down declarations and being “talked at” demotivates people, discourages the expression of diverse perspectives, and stalls organizational learning and change efforts. This leaves me puzzled when, at least a few times a week, I receive emails promoting professional leadership workshops on how to say things in ways that will sound […]
ON MY MIND: Coming Back Together (Part 3)
If you have read part 1 and part 2 of this blog about coming back together, you have probably asked yourself the questions: What does coming together actually look like in the face of charged political differences? How do we build empathy and understanding across differences without avoiding our honest disagreements? A new short documentary […]
ON MY MIND: Coming Back Together (Part 1)
Nearly everywhere I look I see communities, families, and friends mired in division, derision, and despair. Increasingly, we talk about those who are working toward different outcomes not as our opponents but as our enemies. And when it comes to enemies, we feel self-justified in doing whatever we must in order to win. We live […]
IN MY EARBUDS: Behind the Scenes of Speeches Made by Remarkable Leaders
Words matter. Ideas can inspire. And, the ability of a leader to recognize what needs to be said — and how to say it — in a critical moment is a unique gift. Hosted by Pulitzer Prize-winning author Jon Meacham, It Was Said takes us into various inflection points in America’s history via the speeches […]