FROM MY BOOKSHELF: Feedback (and Other Dirty Words): Why We Fear It, How We Fix It By M. Tamra Chandler with Laura Dowling Grealish
Everywhere we look in organizational life there is evidence that feedback is a source of fear and anxiety, both for the people on the receiving end and for those delivering it. It’s time to “fix” feedback. Too often feedback is: Non-existent: Feedback is simply avoided through an unspoken “don’t ask for it, don’t give it” […]
ON MY MIND: Demanding vs. Demeaning
Over the past month I’ve been in very similar conversations with three different clients. They’ve gone something like this: Client: I think some of my people think I’m a real a$$hole. Me: Why might they feel that way? Client: Because before I arrived nobody demanded much of them and I do. Me: What do you […]
ON MY MIND: Retreats that Make a Difference (Part 1)
re*treat. (verb) withdraw to a quiet or secluded place. (noun) a designated time of seclusion from routine activities to gain clarity and/or renewal. Retreats do two important things. First, they take us “away”—far from the demands of the office and shielded from everyday interruptions. Second, they bring us “together”— into a common, in-person, relaxed space. […]
FROM MY BOOKSHELF: The Unheroic Work by Michelle Hogan
When I first met Michelle Hogan over 25 years ago the first thing I noticed about her was her Australian accent. The second thing I noticed was that she talked about brand like nobody else I’d ever met. She said to me, “Larry, forget about your company’s name, logo, and tagline. Your brand is all […]
ON MY MIND: What Do You Stand For?
“Core values are the timeless ideals that require no external justification.” -Jim Collins For leaders and organizations, core values define what it means to operate with integrity. In my book, Standing in the Fire, I define “knowing what you stand for” as having clarity about and commitment to one’s core values. Core values are distinct […]
IN MY TOOL BAG: The Team Check-in
Most high performing teams run fast and furious. Moving at that kind of pace we often walk into our meetings and jump right into the agenda. While hitting the ground running may feel productive, something gets lost: We fail to look up from our devices and to-do lists, even if for a moment, to see […]
ON MY MIND: Leadership and the Art of Subtraction
In my free time, I carve wooden spoons. The process of carving a spoon is quite simple: Draw a spoon on a piece of wood and then carve away the extraneous material. Unlike art forms that are additive, spoon carving involves incremental subtraction — gradually taking away wood in order to reveal the spoon’s essential […]
ON MY MIND: Making Smart Choices in a Really Awful Situation
There are many versions of “really awful” at work. Your boss is absent or worse – an unappreciative, narcissistic bully. Or maybe you’ve realized that the philosophy or direction of your organization just doesn’t fit your values and you feel out of integrity. Perhaps you have realized that you are in the middle of a […]
ON MY MIND: Strategy Development- What’s the Real End Game?
Over the past 25 years, I have facilitated about 300 strategy conversations across more than 70 industries. When I think about the client organizations that went on to be most successful, one insight stands out: They were more focused on the quality of their conversation and the thinking being generated than they were on creating […]
IN MY TOOL BAG: “What’s Your Story” Cards
One of my favorite writers, Margaret Wheatley, wrote: “You can’t hate someone whose story you know.” I would add that when you learn a person’s story you can’t help but see part of yourself in them. Our stories reveal parts of us that transcend resumes and elevator pitches. They bring to light our values, beliefs, […]