ON MY MIND: Coming Back Together (Part 3)

If you have read part 1 and part 2 of this blog about coming back together, you have probably asked yourself the questions: What does coming together actually look like in the face of charged political differences? How do we build empathy and understanding across differences without avoiding our honest disagreements? A new short documentary […]

IN MY EARBUDS: Behind the Scenes of Speeches Made by Remarkable Leaders

Words matter. Ideas can inspire. And, the ability of a leader to recognize what needs to be said — and how to say it — in a critical moment is a unique gift. Hosted by Pulitzer Prize-winning author Jon Meacham, It Was Said takes us into various inflection points in America’s history via the speeches […]

ON MY MIND: The Power of the Pause

When I was 16 years old a neighbor took me fly fishing. When we got to the river bank the first thing he explained was this: “These rocks are slippery. So, if you lose your balance and fall into the river, don’t fight it. There’s no use fighting with gravity or the river’s current. So, […]

ON MY MIND: Good Work is Not the Same as Hard Work

Ease (noun): The absence of difficulty or effort; simplicity. One day, in later life, I found myself on the acupuncture table exhausted from a thrown out back. As I lay there, I worried about all of the productive work time I was losing. Imetai, my acupuncturist must have sensed my escalating heart rate. He knew […]

Six Shifts for High-Stakes Conversations, Shift 5: From Blame to Shared Contribution

In this series I’m sharing the Six Shifts leaders can make in order to be more effective in having a high-stakes conversation. Shift 5 involves less focus on looking for someone to blame, and more effort trying to understand what happened. Consultant Marylin Paul wrote in The Systems Thinker: “Blame provides an early and artificial […]

ON MY MIND: Six Shifts for High-Stakes Conversations

It’s the moment of truth. You can’t put it off any longer. The time has come for a difficult conversation with your colleague. You must express serious concerns about their actions or disagreement with them. You worry it will spark defensiveness or do damage to the relationship — and with good reason! It’s become uncomfortably […]

ON MY MIND: Ask Open Questions

“Be patient toward all that is unsolved in your heart and try to love the questions themselves… Live the questions now. Perhaps you will then gradually, without noticing it, live along some distant day into the answer.” — Rainer Maria Rilke Asking open questions is an essential leadership skill. Thoughtfully formed questions can transform a […]