Recognizing and Dealing with Defensiveness

Recognizing and Dealing with Defensiveness

It’s not easy to give critical feedback. Especially when the person on the receiving end gets defensive. Here are five common types of defensive responses. How many have you encountered (or perhaps even caught yourself engaging in)? Deny or Argue Intent: Cause...
ON MY MIND: The Wisdom of Chickens

ON MY MIND: The Wisdom of Chickens

Chickens? Wisdom? Give me a chance to explain. When I’m working with leaders I often find myself coming back to three words of advice inspired by author Greg McKeowen – “protect the asset.” He wrote: The best asset we have for making a contribution to the world is...