by Larry Dressler | Nov 6, 2018 | On My Mind
Back in the 1980s, I was at a small regional airport with a colleague named Michael. We were traveling together, running late and at risk of missing our flight. I suggested we sprint to the gate. Michael looked at me and said, “Larry, a guy who looks like me,...
by Larry Dressler | Oct 23, 2018 | In My Tool Bag
Communication breakdowns are inevitable when you are trying to build a culture of candor on your team or in your organization. The first step in minimizing these painful events is by learning to recognize your own contribution to them. University of Washington...
by Larry Dressler | Oct 10, 2018 | In My Tool Bag
Your project team, task force, or committee got off to a fast and enthusiastic start but lately, it’s struggling to make progress. For every step forward it feels like the team takes three steps backward. You keep hitting bottlenecks and having to revisit decisions...
by Larry Dressler | Sep 18, 2018 | In My Tool Bag
In last week’s blog, I explored the role of empathy in building a culture of candor on a team. I define empathy as the capacity to understand and acknowledge others’ feelings and needs. Over the years I’ve noticed that one barrier, particularly for men, is that we...
by Larry Dressler | Sep 13, 2018 | On My Mind
There are times when our colleagues do or say things that we label as bothersome, disappointing, or even threatening to our interests. Based on their actions we make fast judgments about who they are – an obstacle, an inconvenience, or even an adversary. These...
