IN MY TOOL BAG: The Meeting Scorecard

IN MY TOOL BAG: The Meeting Scorecard

More often than not, when I ask leaders, “How’d your meeting go?” they look at me sheepishly and answer with something like, “I’d like to think it went well. Nobody complained.” Despite the fact that meetings are an important business process in most organizations,...
IN MY TOOL BAG: The After Action Review

IN MY TOOL BAG: The After Action Review

After introducing a new technology, finishing a big project, or concluding a major meeting, many of us act on an impulse to move to the next thing on our list or go on vacation. But pivoting too quickly to “what’s next” denies you and your team the opportunity to...